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Convention d'achat

Dealhaus.ch Credit Loading and Usage Policy

1. Credit Loading:
  • Registered companies on Dealhaus.ch can load credits through their own panels.
  • The loaded credits are immediately available for use in their accounts.
2. Credit Usage:
  • Companies use these credits to purchase customer offers.
  • When an offer is purchased, the amount is deducted from the company's credit balance.
3. Access to Customer Data and Refunds:
  • Once an offer is purchased and customer data accessed, credits cannot be refunded.
4. Refunds for Unused Credits:
  • Companies can request refunds for unused credits when terminating their accounts.
  • Refunds are processed upon request, using the original payment method.
5. Membership and Service:
  • Membership is required to use Dealhaus.ch services and credits.
  • Upon membership termination, refunds are issued for unused credits only.
6. Validity and Usage Period:
  • Credits do not expire and can be used indefinitely.
7. Security and Data Protection:
  • Credit card details used for credit loading are not stored or used by Dealhaus.ch.
  • All payments are securely processed through third-party providers.
8. Additional Terms:
  • For questions about credit loading and usage, please contact customer service.
  • Dealhaus.ch reserves the right to modify these policies with notice to users.
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